Monthly Archives: April 2008

Digsby – The New Age IM Client

The thing that has recently caught my attention is Digsby. I have always longed for a multiple IM client that helps integrate all chat services but is not minimalistic and geeky. Though, Pidgin is a great multiple IM client, it has issues in enabling file transfers and video chat. It calls for extra-geeky meddling with options, if these things are to be made possible.

Digsby is a cool IM client which is sure to be the next big thing like Firefox. And like Firefox, it seems to hog a lot of memory. However, trust me that should not be a deterrent in using Digsby. This is because Digsby can make up for Msn, Yahoo, AIM and Gtalk clients. Imagine running all of these clients individually and it would certainly work out to that much of memory usage.

The setup file is over 11 MB and takes a while to download. Once this thing is installed, it is completely hassle-free. Though, it has the characteristic geek tinge to its minimalist interface, it can quickly be customized. In fact, geeks have more to rejoice for because it allows for back-end customization and a lot of scope for the ones that cannot keep from exploratory coding adventures.

Rightly represented by a friendly cute logo, Digsby is intuitive all the way. You can immediately configure all your IM accounts. But here is the easter egg. You can also configure your Facebook and Twitter into this IM client. It will give you updates about your Facebook pokes, friend statuses and other notifications. You can also update your Facebook status by using Digsby.

As if this were not enough, there is good news for the compulsive twitter addicts. Twitter allows for updates via IM but Digsby also lets you read your friends’ tweets. You can click on the Twitter tab in your Digsby interface to do this.

Digsby allows for tabbed conversations and has amazing skinning options that makes your boring IM windows look really new age. Those who use gtalk must especially be starved for some skinning and emoticon action. Now you can quench those cravings with Digsby.

I personally use Windows but I understand that Digsby is compatible with Linux and Mac as any open-source software is likely to be. They also have support forums and wikis to assist the newbies.

Digsby is here to stay. Check it out!


Posted by on April 30, 2008 in Reviews, Utilities


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Demystifying KM for Tech Companies

Knowledge Management or KM is turning out to be the proverbial Elephant surrounded by the blind men. Much has been written on what it is, how useful it is and so on but then there is no definite success formula. One of the major reasons for this ambiguity is that people have yet to define knowledge. While most of us think a completed task constitutes knowledge, what we fail to understand is that real knowledge resides in how the task was completed. The reusability of such knowledge is very high and can form the much needed knowledge platform.

To look at some examples in a technical organisation, some people would think knowledge ideally resides in the minds of professionals and the documents that they churn out. While this might work in certain quarters, what can really work is a collaboration and a capture of ideas while the documentation (documents, presentations, .pdf files and more) is being created.

Email exchanges, discussions, and external research links constitute a huge portion of the knowledge which floats around in an organisation. One classic example is technical documentation in technology organisations. While the finished documents constitute a chunk of knowledge, a larger chunk remains in the ‘journey’ of the documentation. Reusability of this knowledge helps in reducing the timelines for similar activities in the future and also helps build a series of best practices.

It is important for organisations to establish methods by which such useful yet undocumented knowledge is saved and shared for future activities.


Jiten Gajaria


Posted by on April 28, 2008 in Management